General

This privacy policy describes Note-Bridge.com policy regarding the collection, use, storage, sharing and protection of your personal data (“Privacy Policy”). This Privacy Policy applies to the Note-Bridge website (“Website”) and all related websites, applications, services and tools that refer to this policy (hereinafter referred to as “Services”), regardless of how you accessed them, including access or use using mobile devices. Note-Bridge is responsible for data processing within the meaning of the Personal Data Protection Act.
Scope and Consent:
By using Note-Bridge and related Services, you expressly consent to our collection, use, disclosure and retention of your personal information as described in this Privacy Policy and our Terms of use. Note-Bridge is committed to complying with the EU General Data Protection Regulation (GDPR). We adhere to the principles relating to processing of personal data outlined in Article 5 of the GDPR Note-Bridge may change this Privacy Policy from time to time. We therefore recommend that you read it regularly. We will communicate substantial changes to our Privacy Policy on our Website. The amended Privacy Policy will be effective immediately after it is first posted on our Website. This Privacy Policy is effective as of August 18, 2023.

What personal data do we collect

You can visit our Website without having to log in by registering an account. When you decide to provide us with your personal data, you consent to that data being sent to and stored on our servers. "Personal Data" is information that can be linked to a specific individual and can be used to identify a specific individual. If user data is anonymized, or aggregated, this data cannot be used to identify a person and can therefore not be classified as personal data. We collect the following types of personal data:

• Information We Collect Automatically:
  When you visit our websites, use our applications, Services and tools, or interact with advertisements or other content, we automatically collect the information sent to us by your computer, mobile device or other device that you access. This data includes but is not limited to:
  • - The unique identification of the device or mobile device, type of device or device, information about your geographic location, information about computer and connection, statistics regarding page views, traffic to and from Note-Bridge, referring URL, advertising data, and IP address; and
  • - Details about the type of browser you use, version, language preference, and any plugins or extensions enabled. This helps us ensure compatibility and improve user experience.
  • - Details on how users navigate within our platform, including which pages they visit, how much time they spend on each page, and what actions they take. This assists us in improving site structure and content.
  • - Information on the device's operating system, screen resolution, and other hardware details to optimize our platform's appearance and performance for your device.
  • - Information we collect using cookies and web beacons.
  • - Usage data collected automatically is anonymized or deleted after 12 months unless further retention is required for legitimate purposes
• Information you provide to us:
  We collect and store any information you enter on our websites or that you provide to us when you use our Services. This data includes, but is not limited to:
  • - Information you provide to us when you register for an account or for the Services you purchase;
  • - Additional information you may provide to us through social media websites or Third Party Services;
  • - Other data that you generate, or that is associated with your account and your use of the website, applications, services and tools (such as use of functionality to place an advertisement, search queries, viewed and saved advertisements or your use of the contact options with an advertisement), including pseudonymized information related to calling a telephone number shown to you in an advertisement;
  • - Data provided in the context of dispute resolution, correspondence through our websites or correspondence sent to us; and
  • - Information about your location and the location of your device, including unique device identifiers if you have enabled this service on your mobile device.
  • - Information you provide when you submit feedback or post reviews about teachers, lessons, or any other aspects of the platform. This can include qualitative comments, ratings, or other evaluative content.
  • - Specifics related to lessons you book, teach, or inquire about, such as preferred dates, times, specific requirements, or any other details shared in the context of arranging a lesson.
  • - While actual payment details like card numbers might be processed by a third-party provider, we may still collect and store payment histories, transaction IDs, and the like, to facilitate refunds or address disputes.
  • - Information about your platform usage preferences, such as notification settings, preferred teachers, subjects of interest, or any other customization you specify within your account.
  • - Account information is retained for 3 months after account deactivation, after which it is securely deleted unless legal requirements mandate further retention.
• Information from other sources:
  We may receive or collect additional information about you from third parties and add it to our account information. This information includes, but is not limited to:
  • - Demographic information, navigation information, additional contact information, and additional information about you from other sources, such as government agencies, to the extent permitted by law.
  • - Information related to your association with any music institutions, schools, or other educational platforms, which might help us to better tailor the services or match students and teachers based on specific credentials or affiliations.
  • - If our platform allows for the integration of social media or other third-party platforms, we may collect public profile information from such platforms to enhance your Note-Bridge profile or for other service optimizations.
  • - Information received from other users or teachers who might recommend or refer you to our platform, or any specific endorsements they might provide.
  • - If we partner with external analytics providers or advertising platforms, we might receive insights related to your interaction with our ads or any other behaviors that help us improve user experience.
  • - Any transfers of personal data outside the EU will be protected by appropriate safeguards such as Standard Contractual Clauses (SCCs) per Article 46 of the GDPR.

How We Use Your Personal Data

At Note-Bridge, your privacy is paramount. We're dedicated to maintaining transparency about how we use your data. Here's an overview:

• - To ensure you can access our platform without hitches and receive timely assistance through email or phone.
• - To monitor for any potentially prohibited or illegal activities, uphold our Terms of Use, and safeguard against fraudulent actions.
• - To adjust and better our services based on user feedback and needs. This includes refining our content and, in the future, potentially aligning our advertising strategies with user interests.
• - To keep you informed through various channels like email, notifications, or SMS. You'll be updated about Note-Bridge’s features, updates, and other pertinent offers in line with your communication preferences.
• - To process payments for the music lessons on our platform. This ensures a secure and seamless transactional experience for both the educators and learners. We may, in the future, apply service fees for our role in facilitating these transactions.
• - There might be a need to share your data with specific third parties, like in the case of regulatory requirements or legal disputes. Rest assured, we'll always make such disclosures judiciously, upholding legal mandates and ensuring your privacy.
• Log-out Recommendations:
  If you access Note-Bridge from a communal device or a public space, we strongly advise logging out after each session. This is a measure to keep your personal data secure. If you want added safety, consider deleting cookies or your browsing history post-visit.
• - You have the right to request rectification or erasure of your personal data as well as to object to processing or request data portability per Articles 16-20 of the GDPR.
• - You can also request access to the data we hold about you and receive a copy by contacting us.
• Sharing data with and registration on social media sites:
  We may offer sign-on Services that enable you to access the Marktplaats.nl website or related websites using your login details on other websites. We may also offer Services that allow you to share information with third party social media websites, such as Facebook, Google Plus, and Twitter.
• User Interactions on Note-Bridge:
  Our platform encourages sharing and interaction. When you opt to share content with other users, always exercise discretion, especially with personal information. We provide a secure backdrop, but the specifics of what you share and its ensuing privacy are your responsibility.
• Advertisements & User Insights:
  • - We use the personal data you provide to display tailored advertisements on our platform. These can be related to Note-Bridge services or third-party products or services that might interest you.
  • - We analyze how users interact with the ads on our platform. This analysis helps us improve our advertising strategies and ensure we're presenting the most relevant content.
  • - We may partner with third-party advertising networks or agencies to showcase ads on our platform. However, if you interact with these third-party ads, their own privacy policies will apply. We encourage you to review these policies when engaging with such ads.
  • - If you prefer not to receive targeted advertising, you can adjust your advertisement preferences in your account settings. This adjustment won't remove all ads but will prevent targeting based on your personal data.

Marketing & Promotions:

• Use of Collected Data for Promotions:
You agree that we may use the information we gather to send you promotional offers, whether tailored or generic, or to contact you by telephone about products or services from Note-Bridge that might interest you.
• No Selling or Renting of Data:
We don't sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We might merge your data with information we collect from other sources, utilizing this combined data to enhance and personalize our Services and functionalities.
• Opting Out of Marketing Messages:
If you prefer not to receive marketing communications from us, you can specify your preferences by emailing us at privacy@note-bridge.com or through your account settings on our platform. If you've received a promotional message from us, you can also use the unsubscribe link provided in that message.
• Opting Out of Marketing Messages:
You can opt-out of receiving newsletters and promotional messages at any time by clicking the unsubscribe link at the bottom of any newsletter email. If you choose to opt-out, please note that you may still receive non-promotional messages related to your account and our Services.

Cookies

This Cookie Policy explains how Note-Bridge and its affiliates (collectively "Note-Bridge", "we", "us", "our") uses cookies and similar technologies to recognize you when you visit our websites, including https://www.note-bridge.com and any related URLs, mobile or localized versions and related domains / sub-domains ("Websites"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies serve different purposes like allowing you to navigate between pages efficiently, remembering your preferences, and generally improving your browsing experience. Cookies make the interaction between users and websites faster and easier. Without cookies, some website functionality may become unavailable or be more challenging to use.
Types of cookies we use
We use the following types of cookies:
Essential cookies
These cookies are essential for our Websites to work properly. They enable core functionality like security, network management, accessibility, and basic visitor statistics. You may disable these by changing your browser settings, but this will affect how our Websites function.
Analytics cookies
We use analytics cookies to understand how visitors interact with our Websites. This helps us improve our user experience and platform optimization. We use Google Analytics for this purpose.
Functional cookies
These cookies allow our Websites to remember the choices you make while browsing them. This provides enhanced and personalized functionality to you like customizing your account settings.
Advertising cookies
We use advertising cookies to deliver relevant promotions and advertising content to you on our Websites and third-party sites based on your interests. Our third-party advertising partners may use these cookies to build profiles related to your interests for such purposes.
Managing cookies
You have the right to choose whether or not to accept cookies and can modify your browser settings to block or restrict cookies. However, if you do not accept our cookies, some functionality on our Websites may be unavailable or limited. Your browser or device may include settings that allow you to control and manage cookies. Refer to your browser/device manufacturer to learn how to adjust these settings.
Changes and updates to this Cookie Policy
We may occasionally amend this Cookie Policy to comply with legal requirements or account for changes to our cookies practices. We encourage you to periodically review this Cookie Policy to be informed about how we use cookies.

Access, View, and Modify Your Personal Data

We don't have the capability to modify your personal data and account information directly. You can adjust your details by logging into your 'My Note-Bridge Account'. Please note that when you post something publicly on our platform, you might not have the ability to modify or delete it later. If you ever decide to discontinue using our services and wish to deactivate your account, please forward your request to our support team. We strive to process your request promptly, ensuring that your personal data is managed in alignment with current data protection standards. For a comprehensive review of the data we store which might not be directly visible on the Note-Bridge platform, reach out to our Customer Support. We're committed to transparency and will assist you in accessing your data unless specific regulatory constraints prevent us from doing so.

Protection and storage of your personal data

We protect your data using technical and administrative security measures to minimize the risk of loss, misuse, unauthorized access, disclosure and alteration. This includes firewalls, encryption of data, and physical and administrative access controls to the data and servers. If you still think that your account has been misused, you can contact us via the Contact form. In case of a data breach that may pose risk to users, we will notify appropriate authorities within 72 hours, as well as communicate relevant details to affected users per Article 34 of GDPR. We do not store personal data longer than permitted by law and delete personal data when it is no longer necessary for the purposes described above.

Other Information

Abuse and Unsolicited Commercial Communications ("Spam"):
We do not tolerate any abuse of our Note-Bridge platform. Users are prohibited from adding other Note-Bridge users to their mailing or email lists, even if a transaction has been conducted between them, unless they've received explicit consent from the other party. If you encounter any misuse of our platform (like spam or spoof emails), please report it immediately to spam@note-bridge.com
If you believe you've identified a potential security vulnerability within Note-Bridge, kindly provide a detailed explanation to our dedicated reporting channel. Further details about our 'Responsible Disclosure Policy' will be made available. Users must refrain from using our communication features to distribute spam or send content that breaches our Terms of Use. To safeguard our users, we actively scan messages for potential threats such as spam, phishing, malware, or any other malicious activity, as well as illegal or prohibited content. However, please note that we do not retain messages sent through these systems indefinitely.
Third Parties:
Unless explicitly mentioned in this Privacy Policy, the stipulations herein concern only the use and disclosure of information that we gather from you. Note-Bridge does not have jurisdiction over the privacy policies of external third parties that may affect you. Whenever we collaborate with third parties or employ third-party tools for specific functionalities, we will clarify which privacy policy is relevant. We strongly advise users to be vigilant and make inquiries before sharing personal data with external entities.
Contact:
For any queries related to Note-Bridge and our platform, you can reach out to us at contact@note-bridge.com. If you need comprehensive insights on our privacy practices and how we manage personal data, please visit our dedicated Privacy Center.